Our Process · The Concierge Standard
You always know what’s happening on your roof
Built on our SOP and the real customer journey. From the first call to the final warranty — every step supervised, every day documented.
The Journey
Step by step
from first call to warranty
01
First call & qualification
We qualify the project honestly. If we are not the right fit for the scope, we say so on the first call instead of selling you work you do not need.
02
Inspection
Thorough and photo-documented. We water-test to find the true source of a leak instead of guessing, then walk you through exactly what we found.
03
Proposal
Transparent scope and fair price, line by line, so you can see what drives the number and what each line actually protects.
04
Work on site
Supervised daily, licensed trades only. Constant on-site supervision from the first tear-off to the final fastener — no subcontracted guesswork.
05
Daily report
Drone footage, marked-up photos, an issue log and next steps, delivered every evening for as long as the job runs.
06
Completion & handover
Final docs, inspection report and warranty — filed and handed over ready for your board, your buyer or your insurer.
The Daily Report
Every day, you’ll know exactly where your roof stands
With All Angels, every roofing project comes with a written daily report: drone footage, marked-up photos, a log of anything we found, and the plan for tomorrow. You stay informed from the first day to the last, without ever having to chase an update.
It’s the thing our clients tell us they value most. A roof is a major investment, and you deserve to see the work happening on yours, clearly documented, every single day. That’s the concierge standard, and it’s how we’ve built five years of trust one project at a time.
Paper Trail
Documentation
that protects you
Everything we do on your roof leaves a paper trail you can hand to a board, a buyer or an insurer without editing a thing.
Inspection reports
Insurance-ready and photo-backed, written so an adjuster can follow them without a phone call.
Warranty docs
Manufacturer and workmanship warranties, registered and filed in your name, not ours.
Compliance & licensing
Licensed, insured and permit-clean on every job. CCC1336744, on file and current.
Full project archive
Every photo, report and document from the project, kept and shareable long after handover.
Experience the concierge standard
Every project runs on the same SOP: honest scope, daily documentation, and a direct line to the person accountable for it.